The Office of Technology Systems is pleased to announce a new process that will allow you to provide immediate feedback on the technology services you are receiving. Starting June 6th, we are excited to launch a survey tool as part of the HelpDesk ticketing system. When you receive a “ticket closed” notification in your email, a survey link will be included. Using your FLAS credentials for access, the link will connect you to our ticketing system where you will be able to complete a short survey as well as view all tickets associated with your account. The ticket history can be viewed any time by logging into the HelpDesk Ticketing System (on campus only).
Thank you for your continued support as OTS makes improvements to the services we provide.