Information Technology Updates: Zoom and Virtual Classrooms

Zoom

We have been notified of a few instances of individuals accessing Zoom sessions as “rogue users.” Unfortunately, these individuals are interrupting class sessions and exhibiting unprofessional behavior. We have notified CUNY to see if they can provide additional security measures. In the interim, we strongly suggest that you review CUNY’s security protocols as well as the following documentation:

How to Keep Uninvited Guests Out of Your Zoom Event

Best Practices for Securing Your Virtual Classroom

Information Technology Services will continue to offer Zoom training; please use our Registration page to sign up for for the training sessions. During these sessions, we will also address security measures outlined above.

Virtual Classrooms and Labs

This summer, OITS setup Virtual Computer Labs, which are physical labs on campus that have been reconfigured to allow remote access for faculty and students to a variety of software. Users can connect through a Windows or Mac computer, iPad, or Chromebook. Since many software packages are not available for personal download or may not be compatible on a personal device, these labs are a great resource for faculty and students to get the software they need, when they need it. Virtual labs consist of General labs (which have widely used software) and Specialized labs (which have course-specific applications.)  All labs are available around-the-clock, seven days a week (except for three hours nightly from midnight to 3:00am, due to maintenance needs.) Users can save work to a personal device, Blackboard, email, or any online storage location, such as OneDrive, Dropbox, etc. Training on how to access these labs is available by contacting OITS. For more information about the CSI Virtual Labs, please go online.

Please be sure to visit Information Technology’s Online Resources Page for quick access to technology resources.

By Patricia Kahn, PhD