In an effort to enhance performance and minimize the impact of forgotten passwords, Office Automation and User Services has implemented automatic password reset functionality into the FLAS domain. The automatic password reset will be based on the user initially answering pre-defined challenge questions. If answered correctly, the user will then be able to reset their FLAS password without the intervention of Technology Systems. Keep in mind that your FLAS password and Microsoft Exchange password are linked, so changing your FLAS password will also change your email password. In addition, the College of Staten Island is following the Computer Security Policy put in place by CUNY, which states that passwords need to expire every 90 days.

Simply enter the self-service password reset for the FLAS domain Website, enter your FLAS username and password, and then answer the challenge questions.

If you have any questions please contact Office Automation and User Support at 718.982.4080.