In an effort to assist you with questions that may arise as you begin to use the new CUNYfirst student system, we developed a “Who to Call” list of contact names and their contact information. It can be accessed online

We have also developed a new Webpage outlining various ways to get assistance with CUNYfirst. 

The easiest and fastest way to get information about CUNYfirst is online. The College of Staten Island’s CUNYfirst site  contains helpful files, videos, and FAQs. 

As always, if you still have problems that cannot be resolved, please call the HelpDesk at 718.982.3695 or send an email to cunyfirsthelpdesk@csi.cuny.edu

In the words of President Fritz, “As with any major transition in technology, there will be bumps along the implementation road. For that we ask your patience, cooperation, and understanding.”