CUNY has contracted with Blackboard to provide this telephone support as an additional service to our students and faculty to ensure coverage when the campus help desks are closed and Blackboard administrator support to students and faculty is unavailable. Starting tonight, students and faculty with a pressing Blackboard question can call Blackboard for assistance:
· weeknights – between 8:00pm and 8:00am the next morning
· weekends – all day and night on Saturdays and Sundays
Please see After Hours Blackboard Support for information on how to access this after-hours support service, as well as examples of the Blackboard support provided.
By Patricia Kahn, PhD