In order to prevent security breaches, Information Technology Services is required to perform periodic critical system updates. Your computer needs to be restarted in order for these updates to occur. Leaving your computer on will prevent critical updates from being installed.

If you have not shut down your computer in some time, please take a moment to restart your machine in order for these updates to be installed. Please note, depending upon how long it has been since your computer was last shut down, it could take an extended time and multiple reboots for all of the updates to be installed. Therefore, we recommend that you reboot prior to leaving for the day, which would allow for the updates to be installed.

In the future, It is critical that you shut down or restart your machine on a regular basis allowing for the delivery of critical security updates. In addition, IT will be disabling the feature that will allow users to select the option to delay these updates. Finally, starting in November, IT will initiate a reboot for any machine that was not shut down and restarted in order to apply any security updates.

If you have any questions, please don’t hesitate to contact me or HelpDesk@csi.cuny.edu

Thank you for your continued support,

By Patricia Kahn, PhD