As part of our ongoing commitment to providing secure, modern, and efficient technology tools, we are announcing the migration from Office 2016/2019 to the Microsoft 365 desktop client. This transition is necessary due to Office 2016/2019 reaching its end of life, meaning it will no longer receive updates or support from Microsoft as of October 14, 2025.
Why Microsoft 365?
The Microsoft 365 desktop client offers a host of benefits designed to enhance your productivity and collaboration:
- Always Up-to-Date: Receive the latest features, security patches, and performance improvements automatically.
- Cloud Integration: Seamless access to OneDrive and SharePoint for real-time collaboration and file sharing.
- Cross-Device Compatibility: Work effortlessly across desktops, laptops, tablets, and mobile devices.
- Enhanced Collaboration: Use tools like Teams, Outlook, and Word with integrated chat, comments, and co-authoring features.
- Improved Security: Benefit from advanced threat protection and compliance tools built into Microsoft 365.
What to Expect
The migration will begin on Monday, Oct. 20 and be completed by Friday, Oct. 31. You will receive a subsequent email to notify you when your computer will be migrated.
Frequently Asked Questions (FAQ)
Q: Do I need to uninstall Office 2019 myself?
A: No. The IT team will handle the uninstallation of Office 2019 and installation of Microsoft 365 during your scheduled migration window.
Q: Will I lose any of my files or settings?
A: No. Your files and settings will remain intact.
Q: Can I use Microsoft 365 offline?
A: Yes. The desktop apps work offline and will sync your changes once you’re back online.
Q: Will I need to sign in to use Microsoft 365?
A: Yes. You will use your CUNYfirst credentials to sign in.
Q: What if I need help during or after the migration?
A: Our IT support team is here to help.
- Please contact the Technology HelpDesk, HelpDesk@csi.cuny.edu, or call 718.982.HELP for Technical Support.
- Please contact the Technology Training Team, TechnologyTraining@csi.cuny.edu, or call 718.982.2345 for training questions.
By CSI Technology Services